Why HIE

G2C Healthcare Problem

Patient Record

– Paper based | EHRs Exclusive Property of a Hospital or a Physician | Each Point of Care is Fragmented; Unaware Treating Physicians | Individual Treatment by Sites of care and by Specialty | Care Process is Slow and Cumbersome

Integration

– 18 Doctors in Lifetime; 15% Missed Diagnosis per Visit | Medical Errors 3rd Leading Cause of Death

Interoperability

– Freeing all the data from among many different sources and healthcare systems does not exist as of date

Relationship

– Mindset | Regulatory | Legal | Reimbursement | Welfare was best protected by following doctors’ orders | Patient & Family defacto Project Managers

Operational Problem…

“Patient Management”

– Information missing during visits – Lab results 45% – Letter/Dictations 39% – Radiology Results 28% – History and Physical exams 27% – Pathology Results 15% .
– Manual Data Entry – Duplication and Human errors.
– Missed billing charges due to desperate systems.

“HR & Infrastructure”

– Only 16 physicians to 10,000 patients in the Emirates.
– UAE will need 13,000 new doctors by 2014 .
– Shortage is as dramatic in the areas of nursing, pharmacy, laboratory, radiology and so forth
– Abu Dhabi & Dubai combined represent 68% .
– Lack of access to sub-specialists- 99% of the Doctors are Non-Nationals
– Expatriate professionals attrition rate does not allow for the trust to develop.

“Regulatory”

– Inconsistent licensing procedures for physicians,
– Antiquated and lengthy procurement regulations
– Inability to access medical information
– Inconsistencies in training standards

“Health Data Availability”

– Patient data whether on a proprietary EHR or on paper, is still trapped inside provider walls, and can’t sync up with other patient records elsewhere.
– Systems from different vendors are built, organized, and formatted in proprietary data sets without openness.
– Clinicians bureaucracy preventing data from being shared across systems.

“Concerns”

– Increasing Lifestyle diseases.
– High Re-imbursements to Payors.
– Increase in Malpractice.
– Lack of Professionalism , Customer Services, Teamwork, Creativity.
– Lack of facilities & integration especially at the Government Hospitals.
– Quality Care & Patient Safety.
– Privacy & Data protection.
– Accreditation & Compliance Standards.
– Governance, Policies & Processes.

G2C Desire Canvas …

Product

Benefits

  • No need to “rip and replace”
  • Knowledge Driven Healthcare
  • Connected Collaborative Care
  • Care Quality & Outcomes
  • Replicable Delivery
  • Faster ROI & Lower TCO
  • Patient Engagement
  • Partner Ecosystem
  • Meaningful Use

Features

  • Single Unified View
  • Master Patient Index
  • Clinical Timeline View
  • Role based Privacy Levels
  • Semantic Data Normalization
  • Business Rules Engine
  • Lifecycle Monitoring
  • Hybrid Architecture
  • Mobility & Remote Access
  • Public Health Reporting
  • Business Intelligence

Experience

  • Improved Patient Safety by reducing medication and medical errors
  • Effective Care &Treatment with DSS tools
  • Improved Quality, Outcomes & Performance Measurement
  • Engaged Patients
  • Increased Efficiency
  • Eliminating Redundant Testing
  • Reduced Healthcare Costs
  • Avoiding Readmissions
  • Improved Public Health Reporting & Monitoring

Customer

Want

  • Improve the quality, cost‐effectiveness,and competence of the offered services
  • Reduction in medical errors, patient safety & risk alleviation
  • Improve Financial Management
  • Increase patient satisfaction

Need

  • Paperless environment
  • Grow performance without adding staff
  • Reduction of blunders
  • Revenue cycles / Stop leakages
  • Automated repetitive services
  • Accuracy & Speed of documentation
  • Clinical DSS at point of care
  • Measurable Outcomes

Fears

  • Market Share
  • Loss of Control
  • Privacy, Security,Legal & Compliance
  • Dysfunction Delivery
  • Patient Empowerment
  • Practitioners
  • Clinicians & Staff
  • Reimbursement

OPPORTUNITY “TO CREATE A TELE-HEALTH ECOSYSTEM”

mHEALTH CORP Patient focused “Clinical Care with Tele-Health Services & Technology”

  • Addressing “Pain Centers” of the Healthcare Industry
  • Increasing Reach and Accessibility to Patients
  • Sub-Specialists on Demand
  • Advance Quality & Safety with Training Simulations
  • Seamless Integration with UAE Distributed Medicine Network
  • Improving Efficiency and Productivity with Workflow Expertise
  • Reduction in Costs by Evidence based Clinical Support Software